Terms and Conditions

Effective Date: August 3, 2026

Welcome to Mama Oil Naturals. These Terms and Conditions outline the rules and regulations for the use of the Mama Oil Naturals website, located at https://mamaoilnaturals.co.in/ (the “Site”).

By accessing this website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Healthcare Disclaimer

Mama Oil Naturals provides natural oil products.

Not Medical Advice: The information provided on our website, product packaging, or social media is for educational purposes only and is not intended as medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Patch Test Recommended: As with any natural skin or body product, we highly recommend performing a patch test before extensive use. We are not liable for any allergic reactions or sensitivities.
Product Variations: Because our products are natural, slight variations in color, scent, or texture may occur from batch to batch.

3. Pricing and Billing

All prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Prepaid Orders: We accept secure online payments via Razorpay and Cashfree.
Cash on Delivery (COD): COD is available but subject to an additional convenience fee, which is calculated and displayed at checkout. We reserve the right to verify COD orders via phone or WhatsApp prior to dispatch.

4. Strict No Cancellation, Return, or Refund Policy

By completing a purchase on Mama Oil Naturals, you explicitly agree to our strict fulfillment policy:

No Cancellations: Order processing begins immediately upon confirmation. Therefore, orders cannot be modified or cancelled once placed.
No Returns or Exchanges: Due to the hygienic nature of our products, all items are strictly non-returnable and non-exchangeable.
No Refunds: All sales are final. We do not issue refunds for any reason.

(For complete details, please refer to our full Refund and Returns Policy and Shipping Policy on the website).

5. User Data and Marketing Communication

When you place an order or interact with our site, we collect necessary information such as your mobile number and email address.

Marketing Purposes: By providing this contact information, you explicitly consent to receive transactional updates (like shipping tracking) as well as promotional marketing messages, newsletters, and offers from Mama Oil Naturals.
Opting Out: You may opt out of promotional communications at any time by utilizing the “unsubscribe” links in our emails or by contacting our support team.
No Third-Party Ads: We do not host, show, or sell your data to third-party advertising networks. Your data is used exclusively for Mama Oil Naturals operations and marketing.

6. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

7. Intellectual Property

All content included on this Site, such as text, graphics, logos, images, and software, is the property of Mama Oil Naturals and is protected by applicable copyright and trademark laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

8. Limitation of Liability

In no case shall Mama Oil Naturals, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nagpur, Maharashtra, India.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Company Name: Mama Oil Naturals
Email: support@mamaoilnaturals.co.in
Address: Khamla, Nagpur: 440025, Maharashtra, India